ASHI Membership FAQs

You already know that ASHI provides many excellent benefits. But do you know how to find out the answers to any questions you might have about accessing those benefits? Below are answers to some frequently asked questions regarding ASHI membership. Our goal is to ensure that nothing stops you or slows you down on your path to access everything ASHI has to offer. 

What if I don’t have or remember my member ID number?
Contact ASHI Membership Services (847-759-2820, email hq@ashi.org) so that a representative can assist you.

What if I forget my password?
Go to the ASHI website (www.ashi.org), click on the Member Login button in the upper-right corner of the website, enter your email address and select “forgot password.” You’ll receive a message that your password has been reset and you’ll be prompted to create a new, personalized password. If you need more guidance, call Membership Services (847-759-2820).

Where should I display my ASHI Member number?
Your unique ASHI Member number appears on your ASHI badge. In addition, we suggest that you put your ASHI Member number (along with the ASHI logo) on your business cards, your website and your inspection reports.

How do I update my mailing address and contact information?
Visit the ASHI website, log on with your member number and password and choose the Members-Only tab. From the drop-down menu, select “My Membership” and then choose “Membership Profile” to update your information. Be sure to save your changes (using the button at the bottom of the page) when you’ve completed your updates.

When will my membership expire?
Your membership will expire 12 months from the end of the month in which your membership was processed. Example: If your membership was processed 9/30/2016, then your membership will expire 9/30/2017. Here’s how to renew your membership on the ASHI website: Scroll to the bottom of the main page and select the box labeled “Click here to pay your dues.” Then, just follow the prompts.

How do I advance to the next membership level in ASHI?
To learn how to advance to the next level of ASHI membership, log on to the ASHI website. Under the Members-Only tab, select and read the section “How to move up in ASHI.”

What are the differences among the levels of ASHI membership: Associate, Inspector and Certified Inspector?

ASHI Associates
Inspectors in this category have done the following:

• joined ASHI and may be new to the inspection profession or may be a seasoned inspector who has not yet completed ASHI’s requirements to move up in membership
• passed the ASHI Standard of Practice and Code of Ethics module (found on the ASHI Online Learning Center
  http://www.softconference.com/ashi/sessionDetail.asp?SID=372613)
• agreed to follow the ASHI Standard of Practice and Code of Ethics
• Each year, ASHI Associates are required to complete 20 hours of continuing education.
• ASHI Associates are allowed to use the ASHI black or blue logo with the word MEMBER underneath the logo.

ASHI Inspectors
Inspectors in this category have done the following:

• passed the National Home Inspector Examination (http://homeinspectionexam.org/) or a valid state examination approved by the Membership Committee and the ASHI Standard of Practice and Code of Ethics module (found on the ASHI Online Learning Center,
  http://www.softconference.com/ashi/sessionDetail.asp?SID=372613)
• had inspection reports successfully verified for compliance with the ASHI Standard of Practice
• submitted a valid list of performance of at least 75 fee-paid home inspections that meet or exceed the ASHI Standard of Practice
• returned to ASHI an authorized, notarized affidavit, validating at least 75 inspections
• agreed to follow the ASHI Standard of Practice and Code of Ethics
• Each year, ASHI Inspectors are required to complete 20 hours of continuing education.
• ASHI Inspectors are allowed to use the ASHI black or blue logo with the word INSPECTOR underneath the logo.

ASHI Certified Inspectors
Inspectors in this category have done the following:

• passed the National Home Inspector Examination (http://homeinspectionexam.org/) or a valid state examination approved by the Membership Committee and the ASHI Standard of Practice and Code of Ethics module (found on the ASHI Online Learning Center, http://www.softconference.com/ashi/sessionDetail.asp?SID=372613)
• had inspection reports successfully verified for compliance with the ASHI Standard of Practice
• submitted a valid list of performance of at least 250 fee-paid home inspections that meet or exceed the ASHI Standard of Practice
• returned to ASHI an authorized, notarized affidavit, validating at least 250 inspections
• agreed to follow the ASHI Standard of Practice and Code of Ethics
• Each year, ASHI Certified Inspectors are required to complete 20 hours of continuing education.
• ASHI Certified Inspectors are allowed to use the ASHI gold Certified logo with the word CERTIFIED INSPECTOR underneath the logo.

My company paid my ASHI membership fee. What happens if I leave my job?
If you were an employee of a multi-inspector firm, but have left the company, you are responsible for paying your dues to keep your ASHI membership active.

What if I lose my membership card?
Send an email to hq@ashi.org to request a new membership card; it will be sent to you within five business days. 

If you have any questions about your ASHI membership not listed here, please visit the ASHI website or contact Membership Services (847-759-2820 or email hq@ashi.org) so that a representative can assist you.