Four months after completing an inspection, a home inspector received a series of text messages from his clients, the homebuyers. In the texts, the inspection clients alleged that their home inspector had failed to report wood rot and subsequent leaks in seven windows on the property. The clients did not provide any information regarding the cost for repair. Furthermore, they stated that they “didn’t want this to turn into a court situation.” Because the inspection clients had not made a written demand for money, the complaint qualified for our pre-claims assistance ...
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