Three months after completing an inspection, a home inspector received a letter from his client’s attorney demanding that he pay to repair “the failed septic system” and a number of other defects his clients had found in their new home. The letter ordered the inspector to inform his insurance company, so he did. But, since the attorney letter didn’t specify an exact amount that the clients expected the inspector to pay, the inspector called his insurance broker “just to let him know.” Recognizing that a written demand for money—explicit amount or ...
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