Privacy policy

If you have any concerns or questions regarding this site's privacy statement, you should first contact us directly by e-mailing We will respond to you promptly.

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and offline via VeriSign Secure Site services and ASHI internal procedures protocol.

From time to time our site may request information from users via surveys. Participation is completely voluntary. Information requested may include demographic information (such as age and zip code). This information will be used for purposes of monitoring or improving the use and satisfaction of this site and ASHI membership services.

The links contained in this site will let you leave the American Society of Home Inspectors' site. ASHI is not responsible for the contents of any linked site or any link therein, or any changes or updates to these sites, or any media available from these sites. These linked sites are not under the control of ASHI. Inclusion of any link is strictly for convenience, and does not imply any endorsement by ASHI of the site.

Products and Services Listings
The products and services listed in the Resource Directory are paid advertisements by various companies and organizations servicing the home inspection profession. ASHI does not endorse any of the products or services listed unless specifically indicated by the "ASHI Endorsed Program" logo.

What do you do with the information given in the "e-mail a friend"?
If a user elects to use our referral service for informing a friend about ASHI's links or Web site, we ask them for the friend's e-mail address. ASHI may send the friend an e-mail inviting them to visit the site. ASHI stores this information for the sole purpose of sending this e-mail. The friend may contact ASHI at to request the removal of this information from our database.
Acceptance of Privacy Policy

By using this site and services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, your only remedy is to discontinue use of this site and services. We reserve the right to modify this Privacy Policy at any time. If we change our policy, we will post those changes on our site so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Your continued use of any portion of the site following notification or posting of such changes will constitute your acceptance of those changes. Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any password you use to establish your membership account, and you should always exercise caution whenever disclosing information online.
Please direct any questions regarding this policy or our practices to

What is your commitment to privacy?
ASHI believes that trust and relationships are the foundation of our success. With that as our priority, users can be assured we will respect their needs for privacy. What's more, we know that you care how your information is collected and used. We also understand the concerns users have with using their credit cards for online transactions. Protecting privacy is a top priority for us, and it is therefore of mutual interest to protect your credit card information and provide you with the best service possible. Please continue to review our Privacy Policy to understand how your personal information will be treated as you use the web site.

How do you use my personal information?
We will never sell, trade, share, or rent your personal information to other companies or individuals without your prior consent.
Why do you need my personal information?

Why do you need my personal information?
When you purchase a product in our Online Store or a listing in our Products & Services Directory, you need to provide your name, e-mail address, credit card, billing and shipping information. This information allows us to process and fulfill your order and to notify you of your order status.

Do you track me on your web site?
Yes, we may collect your IP address to help diagnose problems with our server and to administer our web site. (An IP address is the unique number that is assigned to your computer automatically when you log onto the Internet.) We also use IP addresses to monitor visitor traffic patterns and site usage to help us further develop and improve the content and design of our site. We do not link your IP address to anything personally identifiable about you.

Does your site use cookies?
Yes. A cookie is a piece of text that can be entered into the memory of your browser. We use cookies to save your ASHI Membership ID number so you don't have to re-enter information each time you log into the "Members Only" area of the ASHI site and to keep our database free of duplicate records. If you disable cookies then your information will not be saved and will have to be re-entered each time you visit the site. However, we do not store your credit card information with the Membership ID within the cookie - that information will have to be entered upon each transaction. This site does not discriminate from the online contact information we collect with regard to age. Therefore, it is possible for children, without prior parental consent or parental notification, to submit contact information.

Can I opt out of receiving information?
Yes. Any messages you receive from us will always contain unsubscribe instructions. We reserve the right to maintain information on users who have violated our ASHI Policies and Procedures or who have had their access to us blocked in order to detect repeat offenders.

Contact ASHI
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact:

American Society of Home Inspectors
932 Lee Street, #101
Des Plaines, IL 60016
Phone: 847-759-2820
Fax: 847-759-1620

You can also send an e-mail to: