When Michelle Shishilla of Honor Services in Florida received a complaint regarding mold behind wallpaper, she knew her inspection company wasn't at fault. They had offered mold testing and the client had refused it. Plus, a visual, non-invasive inspection can't find mold behind wallpaper. "In our mind, we were covered six ways from Sunday. We offered them a refund. They didn't want to take it. And so, at that point, we were kind of at an impasse because we didn't know what else we could do. It didn't seem like anything that we were willing to do was going to make them ...
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