There has been a lot of recent discussion within the home inspection community about how to inspect safely during the COVID-19 pandemic. There is relatively little information about how to provide high-quality customer service at a time when our clients cannot or do not want to be at the inspection. Regardless of your city or state’s public health safety guidelines, most inspectors will likely continue to see some degree of inspector–only inspections for at least the next several months until a vaccine is developed and widely distributed. Even with this new reality, as you think about ...
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