Excellence in Education Conference


Why Clients become Claimants – Brian Eisenman
This course will focus on the reasons clients turn on their inspector and what the inspector can do proactively to keep that client happy. Learn best practices to prevent negative client experiences and strategies to deal with complaints when they arise. 

Choosing the Right Path for Your Business – Jeff Donaldson

Inspectors get into the business for a variety of reasons. Once the orders start coming in, things get interesting. This course explores common inspection business models and the decisions you need to make for sustainability, profitability, and your sanity! 

Business Consulting: Adding Services and Revenue – Joe Konopacki

A home inspector’s business relies on home sales and often experiences challenging seasonal variations. Feast or Famine. But don’t homeowners need advice after the purchase?  Who better than the pre-purchase inspector?  From Pre-Listing inspections to Radon, Mold, Indoor Air Quality and Sewer Scoping, from Annual Property Reviews or Moisture, Comfort, and Performance evaluations, Home Energy Scores, to New Construction inspections and Code Compliance Diagnostic testing – there are many other services that ASHI inspectors can provide.  And providing services to existing homeowners opens up an enormous market to inspectors.  


What the Heck is that? Unusual Components found in the Home Inspection – Mike Casey

This course introduces participants to a photographic review of strange and unusual components or conditions that may be encountered during home inspections. Learn how to report these issues and when and why to recommend replacement. 

Basement Inspections, Reporting and Identification of Defects – Tom Feiza

Basements present a huge liability for home inspectors because numerous basement problems exist and repairs are very expensive. Learn basement inspection techniques from an inspector who has reported on more than 9,000 basements and routinely works as a legal expert witness on basement problems. This session covers methods of properly inspecting a basement and documenting conditions. It includes statements that limit your liability. Discover how to document inspection restrictions and make referrals to a specialist. Review actual defects and learn how they should be documented. Review repair options. The presentation covers full depth basement inspections – not crawl spaces, not slabs.

Electric Panel Inspection – Mike Casey

This course will cover the function of alternating current and inspection of electric panel boards exclusively. We will discuss arc flash personal protection, modalities and evidences of failures and/or improper installations and review many actual case studies. This course is intended for home inspectors who want a more in depth understanding of both how to identify and report deficiencies in and around electrical panels and why they are deficient. We will cover short form (per NEC 220.82) calculation of an existing electric service capacity up to 400 amperes. Students will be provided with a standard worksheet for use in the field, and we will cover how to use it.

How Water, Steam, Vapor and Dew Point Affect Home Systems and the Home Inspection – Tom Feiza

Many home problems and systems are related to dew point. But exactly what is the dew point? How does it relate to temperature and condensation? Home system designs from high-efficiency heating and air conditioning to attic ventilation revolve around dew point, energy, condensation and change of phase. Related issues affect windows, concrete and pressure. We will discuss scientific principles you must understand about change of phase and how it affects the buildings and systems you inspect. We will analyze specific problems that moisture creates in home systems. You will understand some of the basic science behind home system designs.