Communication and professional practice
In addition to technical expertise, home inspectors need effective communication and interpersonal skills, as well as a
command of the professional issues that will arise in their day-to-day work. Communication and Professional Practice covers
verbal and written communication, client perspectives, the real-estate transaction, and the inspection process. Using an
effective blend of humor, real-life anecdotes, checklists, and sample dialogue, this volume provides a thorough introduction
to communication skills.
Highlights include:
- Learning objectives, key words and margin notes
- Quick quizzes
- Inspection checklists
- Inspection procedures and Standards of Practice
- Field exercises
Optional components:
- A corresponding CD-ROM or video, containing inspection scenarios and photos
- Tutoring (technical guidance by phone or e-mail, and test grading)
ASHI MEMBERS:
Purchase this module with the tutoring option and claim it to receive 17 MRCs for this year.
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Single modules can be purchased for a risk-free examination. If you are not completely satisfied, your
money will be refunded. For more information, please contact a career counselor at (877) 332-7267 or via e-mail at
homeinspection@dearborn.com.
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